Digital Transformation & ServiceNow

Most in buzz word in the business and especially for the IT folks is “Digital Transformation” it is primarily due to high expectations from the customers and availability and capacity are key contributors to this hype.

One of the key tools to achieve major business goals that is becoming ubiquitous is ServiceNow in the industry. Using ServiceNow as organizational transformation goals and objective, the can achieve the following;

  • Get new enterprise apps to the market in significantly less time
  • Achieved 2.5x faster application updates
  • Repurposed 15% of IT service staff to the higher-value work.
  • Double developer satisfaction scores, helping to retain talent.
  • Achieved faster and more cost-effective delivery of business solutions via citizen developers